Help centre
Answers to the questions we get most. If yours isn't here, our support team will pick it up from a ticket.
Start here
Creating an account
Signing up, verifying your email and getting started.
Setting up your profile
Photos, destinations and travel preferences.
Privacy & safety settings
Controlling who sees what, blocking and reporting.
Billing & membership
Charges, subscriptions, upgrades and cancelling.
Before you travel
- Community guidelines & values — the rules everyone agrees to
- Travel safety tips
- Know before you fly
- How verification works
Still need help?
Email support@voyagevixen.com, or open a support ticket and we'll get back to you within 3 business days.